Koh writes that Selerity’s web crawling software discovered an early and publicly available version of Twitter’s earnings release. Selerity started posting the following tweets about Twitter’s financials around 3:07 PM Eastern Time:
A Small New Jersey, Real-Time Analytics Firm Earns Massive and Previously Unaffordable News Coverage. Selerity pounced on this real-time event and scored a public relations bonanza for its brand. As of 10:50 AM Eastern Time, my quick Google News Search on the phrase “Selerity” yielded 18,000+ results:
$4 Billion Evaporates in Forty Minutes.Rob Daumeyer (Editor of The Cincinnati Business Courier) writes that the 18% drop in stock price cost Twitter $4 billion in market value. The math works out to:
Cost Per Tweet: $1 billion
$100 million lost per minute
$1,666,666 lost per second
Important Note: The annotations to this chart are mine.
This event and Twitter’s actions will become a landmark case study in handling, learning, and recovering from a real-time public relations and investor relations crisis.
Your Turn
Please let me know if you agree or disagree with my thoughts in the comments. I would love to hear from you. I’m here to read, listen, and learn from YOUR PERSPECTIVE. Comments are open. So let’er rip!
Ideas that spread win. You can subscribe to my blog via email (and can unsubscribe any time you like). I hope you’ll also share my work with your friends. Many Thanks!
Hi Social Media ReInvention Community. Sorry for not publishing and keeping in touch over the last few months. Some personal hiccups derailed and distracted me. Writing about these share-worthy links and giving my take on why I believe you’ll find them value is part of the process to get myself on track.
Thanks for your patience and support. Enjoy these links during your Sunday Brunch:
Read both articles. His Apple Watch Review serves as the Executive Summary. The “Dear Diary” Account delivers his comprehensive report. If you’re a tech geek (like me), read Farhad's seven-day recollections. Pure Gold.
He shares his Day 1 - Day 3 frustrations to learn and slog through the Apple Watch’s complexity (rather un-Apple-like) to the Day 5 Eureka Moment. He also touches upon the new Apple technologies: Force Touch, Taptic, and Glances are also explained. All of the above break new ground for this category.
My favorite parts of Farhad’s review focus on his thoughts around why the Apple Watch may achieve what Google Glass could not: social acceptability. Some of these key phrases from Farhad’s review explain why the Apple Watch’s design for subtlety may not experience the Google Glass Stigma or Glass-Hole Backlash:
After re-reading these articles, I believe the Apple Watch represents a major bet by the company to convince both Apple believers and non-believers on the long term benefits inherent in The Apple’s Ecosystem. Why?
The Apple Watch must be paired with an Apple iPhone
Your iPhone tethers your Apple Watch to The Internet
The consumer programs all significant Apple Watch functionality via his/her iPhone
All-in the Apple Watch Farhad test drove requires an $800+ investment (after figuring in the watch, band, and taxes). But, the premium pricing in the Apple Watch is a small reflection of its technology and utility.
He describes how employee advocates can amplify a brand’s reach via employees’ participation in personal, social media channels. Employee advocacy scales marketing for companies of all sizes (from early stage startup to Fortune 500).
Mobile optimization of your website matters now more than ever (websites just aren’t for desktops anymore). Consumers spend more time with their smartphones than their desktops.
Facebook and Facebook Atlas sprinted ahead of Google in understanding the “customer journey.” Consumers research and arrive at a purchasing decision using multiple computing platforms (e.g., smartphone, tablet, desktop). Atlas is Facebook’s advertising solution so brands can understand and measure that virtual buying process.
Your Turn
Please let me know if you agree or disagree with my thoughts in the comments. I would love to hear from you. I’m here to read, listen, and learn from YOUR PERSPECTIVE.
Sorry I didn’t publish last weekend’s editon. Super Bowl Sunday got a little crazy here. Yes, I’m still questioning Coach Carroll’s goal-line call for a pass play. Ugh.
Here are the Social Media ReInvention Community’s shareworthy links. Enjoy your Sunday Brunch!
Piper Jeffrey Analyst, Gene Munster, writes how Prime Customers spend on average three times more than Non-Prime Customers (Prime Customers spend an average of $1,200 annually). That’s serious coin when you multiply 40 million Prime Customers by $1,200 and the individual customer lifetime value (CLV).
3. The New York Times: Tim O’Reilly Explains The Internet of Things. Tim O’Reilly introduced the term Web 2.0. He’s one of the smartest people in the world and an authority on all things Internet. This New York Times interview sheds light on his thoughts about:
What Is The Internet of Things (IoT)
What are the Implications of an IoT World
My favorite part of the interview: IoT rockets beyond remotely controlling consumer or enterprise devices via our handheld or desktop devices. IoT is about augmenting human capability and decision making:
The IoT is really about human augmentation. The applications are profoundly different when you have sensors and data driving the decision-making.
Uber is a company built around location awareness. An Uber driver is an augmented taxi driver, with real-time location awareness. An Uber passenger is an augmented passenger,who knows when the cab will show up. Uber is about eliminating slack time and worry.
People would call it “IoT” if there was a driverless car, but it already is part of the IoT. You can measure, test and change things dynamically. The IoT is about the interpolation of computer hardware and software into all sorts of things.
But the IoT isn’t just about one sensor in two-way contact with a remote cloud computing battery of servers, or a driver and a rider with a smartphone. There are going to be lots of different data sets, and lots of different feedback loops.
The characteristics are that things are contingent, in relationship with other data.They are on demand. They are load-balanced, and aware of other parts of the system. That is why you get things like congestion pricing. It’s a more context-oriented world, because there is better data.
Topol explains how wearable technology is moving past the one-way capability of monitoring our body’s vital signs. Wearable technology’s future pivots on devices sensing and diagnosing our health from the collected data.
That diagnostic context will give patients (and their physicians) greater control and smarter decisions.
Your Turn
Please let me know if you agree or disagree with my thoughts in the comments. I would love to hear from you. I’m also here to read, listen and learn from YOUR PERSPECTIVE.
Here are 11 important Twitter best practices to increase followers. 17 research articles validate these best practices. I hope this post saves new users precious time (and frustration).
I. Twitter Accounts with Headshots, Background Images, and Full Biographical Information Earn 5x More Followers
Fill out your Twitter profile completely. People won't follow eggs (or take those profiles seriously).
IV. Accounts Posting Lots of Tweets Acquire More Followers
Tweet a minimum of 3 to 5 times daily. Your followers probably didn’t see your first tweet. “Second-chance tweets” help you reach 30% of your Twitter audience.
VI. Mentioning Another Twitter User in the “.@twittername” Format Shares Your Tweet with More People
Think of the “.@twittername” as an "Email Reply All.” It makes all the difference in gaining new followers (for you and the account you mentioned). Not including the “. (period)” shares your tweet with a smaller subset of his followers and yours.
VII. Mentioning a Journalist's or Blogger’s Twitter Handle Shows You Go The Extra Mile
Many Twitter sharing widgets automate only the article / blog post title. Go the extra mile by tracking down and mentioning the author's Twitter handle in your tweet.
The Internet rewards intentional and consistent acts of kindness in the long term.
VIII. Tweets Taking Advantage of One to Two Hashtags (#)Achieve 21% Higher Engagement
Hashtags create strategic opportunities for non-follower discovery. They differentiate your tweets from the herd. Hashtags increase the chances of another account noticing and taking action on your tweet.
Most #FF / #FollowFriday tweets cram as many Twitter handles as possible into one tweet. It’s great this person wants to introduce seven new people to her/his following:
The Problem. What's the reason for following these accounts?
The Solution. Personalize your #FF tweets with specific recommendations.
XI. Promoting Your Twitter Profile Within Key Online and Offline Assets Integrates Your Personal Brand
Link your Twitter profile with important online assets: your social networks (i.e., LinkedIn and Facebook), blog, website, and email signature. Include your Twitter profile on key offline marketing collateral (e.g., business cards, company letterhead, etc.).
Please let me know if you agree or disagree with my thoughts in the comments. I would love to hear from you. I’m also here to read, listen and learn from YOUR PERSPECTIVE.
I’m a Mac Fan so my app suggestions comply with that platform. I have no affiliations or business relationships with these products. I’m a loyal fan who wants to share these helpful resources with others.
Let’s get to work!
1. Edit Your Blog Posts with MarsEdit for Mac
Mars Edit is amazing. This Mac app turbocharges offline time into ultra-productive blogging goodness. No internet connection required.
I host my personal blog on TypePad. No WiFi access meant no draft posts. I worked in TypePad’s editor because copying/pasting from another offline application (e.g., Microsoft Word) meant more time formatting.
A top-notch blog editing tool:
Uploads your post to your blogging platform
Transfers all formatting into your platform (with zero or minimal editing)
Speeds up adding hyperlinks (a huge deal when linking / citing support sources)
Focuses your writing
Writing well is challenging (it is for me). MarsEdit does all of the above (and more) so you concentrate on writing.
Building a thought leader reputation requires long term investment. Save yourself time, hassle, and frustration. Invest in MarsEdit.
2. Scour Industry News and Blogs with an RSS Dashboard
RSS feeds (real simple syndication) are how I track and monitor hundreds of industry publications and blogs for content ideas. An RSS dashboard allows for headline scanning In the time it takes to chug a cup of coffee. Make it your heads-up-display (HUD).
3. Catalog and Remember Your Online Research with Evernote
How do you remember all that amazing research you discovered for future blog posts? Answer: Evernote for Mac. Like MarsEdit, the desktop app maximizes offline time. You can search, find, and integrate hyperlinks into your post without WiFi.
I read a lot to stay current on trends and research in:
Digital Marketing Strategy
Corporate Strategy
Entrepreneurship
Technology and Media
Creative Thinking
I accidentally trip over great articles when researching future content ideas. Google Chrome’s Evernote Web Clipper makes saving and finding articles quick and painless. Highlight key sections and record ideas in seconds. The Evernote iPhone app syncs information with your desktop app (and vice versa).
Build confidence in your writing, knowledge, and critical thinking by reading books. Mitch Joel says it best:
From Mitch’s post: The Five Business Books That Shaped 2011:Read. Read. Read. Blog posts are great. So are Twitter, online newspapers and magazines and the occasional Podcast, but if you really want to deep-dive into a topic and spend more than a grazing moment with it, you have to read a well-written book about the topic that interests you.
My best 2014 professional development investment: Upgrading my Kindle. I read more at night without disturbing my wife (my snoring already annoys her, but that’s a post for another time).
In Fortune 500 years, I’m ancient. My personal reinvention process started six (6) years ago (one blog post at a time). Pivoting your career in a different direction is a good thing.
Please let me know if you agree or disagree with my thoughts in the comments. I would love to hear from you. I’m here to read, listen, and learn from YOUR PERSPECTIVE. Comments are open. So let’er rip!
Ideas that spread win. You can subscribe to my blog via email (and can unsubscribe any time you like). I hope you’ll also share my work with your friends. Many Thanks!
These posts in the blogosphere and LinkedIn’s Publishing Platform showcase employment trends describing why a personal blog or website is a vital 2015 professional development goal:
I’d like to add an important and overlooked reason for investing in our own online real estate: Being Blind-Sided by an Online Platform’s Policy Changes.
Ensure Your Professional Identity Isn't Beholden to a Single Online Platform
3. Remember, you’re essentially contributing to someone else’s network on Twitter – certainly there are returns, but make no mistake they profit from your attention. I know you might not have a problem with that because you gain something too, but it’s good to be conscious of that fact.
6. You own your work in a self-hosted blog and are in total control over how it is presented.
I know it’s not as “sexy” anymore (in reference to blogging) but it is still far more valuable and should not be discounted merely because the early adopters have shiny new object syndrome.
My grandfather was a Scottish Highlands “crofter” — i.e., a small-time, mostly self-sufficient tenant farmer with his own little patch of land, who raised sheep and grew potatoes, turnips, and other stuff. And as I wrote in my second book, Evil Plans: hey, guess what — we’re all crofters now. Even people with secure day jobs in big corporations.
Thanks to the Internet, we all have a little electronic “croft”— an electronic smallholding — to call our own what is commonly referred to as our own digital identity, which we can cultivate, like a small farm, however we see fit.
The good news is that, unlike my grandfather, we don’t have to spend our whole lives growing potatoes and shearing sheep for a mere pittance. We can sell things people find valuable — art and cartoons in my case, maybe consulting gigs or whatever in your case….
The Internet makes all this possible.
What Are You Waiting For?
Go.
Your Turn
Please let me know if you agree or disagree with my thoughts in the comments. If you disagree, I would love to hear from you. I want to read, listen, and learn from YOUR PERSPECTIVE.
Brrrr! It’s cold in The Midwest (East/West Coaster Translation: The Flyover States). Please keep warm and enjoy these share-worthy links during your Sunday brunch.
Both detail how our online actions shape our personal and professional opportunities. Fertik’s book describes how machines trumps humans in important stages of the hiring process: Applicant Tracking Systems (ATS) in resume screening.
To better position oneself for such technology-aided hiring and workplace ranking systems, the authors suggest that people make their résumés “machine-readable.”For instance, they recommend that job seekers include concrete descriptions of their professional skills and competencies in their areas of expertise as well as signposts enumerating their career trajectories — all in language that algorithms could easily parse.
“A machine can figure out from your résumé how quickly you progressed from manager to senior manager to director— and whether your pace outstripped or lagged the typical pace,” said Michael Fertik, a co-author of “The Reputation Economy” and the chief executive of Reputation.com, a company that helps people and companies manage their online images.
So, before job candidates start worrying about whether they will be properly dressed for a job interview, he said, “it’s important for them to figure out if they’re dressed for the Internet.”
Hsieh also came up with a way to calculate the value of people who “subscribe to downtown Las Vegas” but don’t want to live there. He’d tried to persuade Jake Bronstein to leave New York in 2012. Bronstein is the founder of Flint & Tinder, which makes the 10-Year Hoodie and other clothes. Hsieh invested in the retailer and says Bronstein comes to Vegas one week every month. “We did the math on Jake. When he’s here, he’s out about 12 hours a day, 7 days a week, for 12 weeks a year. So he’s worth 1,000 collisionable hours, too.”
Hsieh began to apply this metric to investments that might not make money for a while. “Say we want 100,000 collisionable hours a year from an investment. That works out to 2.3 hours per square foot per year,” he says, with a slight smile. “If we’re going to invest in a 3,000-square-foot restaurant, we can do the math and see if it yields that 2.3 hours per square foot per year. We’re kind of agnostic about what goes into a space. It’s ‘are you going to yield those collisionable hours?’ If not, we can say no without judging the quality of the idea.”
Your Turn
Please let me know if you agree or disagree with my thoughts in the comments. If you disagree, I would love to hear from you. I’m also here to read, listen, and learn from YOUR PERSPECTIVE.
I love reading books. They’re my secret weapon for accessing critical thinking. Here’s a short listing of my favorite books / authors who inspired me and exhausted my Kindle in 2014 (by the author’s last name in alphabetical order). Note: Some of these titles are pre-2014.
Seth calls out our schadenreude, spectator sport culture, and it’s power in curbing intelligent risk taking (except in Silicon Valley). When It's Your Turn is an in-your-face, call-to-arms, entrepreneurship manifesto. The battle cry rallies around showing up everyday, to create and ship our art. Now’s the time to revel in that uncomfortable place of “this may or may not work."
I'm moving into a new career as an entrepreneur in an early stage startup, That’s a scary leap after corporate life. But, those simultaneous feelings and fear are the right place to be:
I’m late in reading this classic marketing book. I hope to meet Seth, shake his hand, and talk marketing strategy. That requires fluency in Ideavirus terminology (i.e., sneezers - both promiscuous and powerful, the hive, persistence — not the one related to effort, vector, vacuum, amplifier, smoothness, etc.).
Technical prowess and technical insight aren't enough. Creative storytelling and written communication carry equal weight (direct quote from Everybody Writes, page eight):
What’s harder is to find a book that functions for marketers as part writing and story guide, part instructional manual on the ground rules of ethical publishing, and part straight talk on some muscle-building writing processes and habits.
What’s also hard to find is a book that distills some helpful ideas about the craft of content simply and (I hope) memorably, framed for the marketer and businessperson, as opposed to say, the novelist or essayist or journalist.
I wrote this book because I couldn’t find what I wanted—part writing guide, part handbook on the rules of good sportsmanship in content marketing, and all-around reliable desk companion for anyone creating or directing content on behalf of brands.
Everybody Writes teaches disciplined practice to elevate and sustain our writing skills. Ann’s book reads like cozy conversation with her while enjoying a great cup of coffee or a couple of frosty Sam Adams beers (keep in mind, she’s a Bostonian).
Ann poured her heart and soul into this work (or as she says “gave birth to a Volkswagen”). I guarantee you’ll benefit from her knowledge, talent, and heart.
If Tribes is the strategic and conceptual framework for digital leadership, Platform is the tactical roadmap for its successful execution. Creating and managing a personal brand is imperative in a crowded marketplace and recovering economy. Michael’s book unpacks the why's and how’s of building a digital platform — i.e., the collective fans who subscribe to and follow your blog, email newsletter, podcast, Twitter feed, etc.
He explains step-by-step how he built his influential online presence and to power his career as a publisher, educator, and public speaker.
Art takes many forms (e.g., words, pictures, spreadsheets, presentations, sculptures, music, photographs, process diagrams, or anything we create with pride). These remarkable books capture Austin Kleon's philosophies and experiences on creating and promoting art. These fun, short reads answer two common questions among artists, writers, entrepreneurs, or marketers:
Question 1: How Do I Create My Art? Answer: Steal Like an Artist
Question 2: How Do I Promote My Art? Answer: Show Your Work
Austin’s writing and storytelling teach "how to get out of your own way.” Yes, creativity and innovation are messy. They're hard and time-consuming. Manage those frustrations / fears so you focus on creating and shipping. Struggle produces. Struggle inspires. Steal. Show. Repeat.
Thank goodness that's exactly what Judy teaches! Her book will change my life. Invest in yourself by buying and studying How to Be a Power Connector. It will change your life too.
Traction delivers a clear, how-to method supported by real-world, actionable insights. Gabriel's and Justin's interviews and case studies describe the successful execution of Traction’s Bulls Eye Methodology. Bulls Eye focuses on the second most important aspect of an early stage startup’s life cycle:
Critical Success Factor Number 1: Create, release, test, iterate, your product or service (hopefully, a good one solving a current problem)
Critical Success Factor Number 2: Get customers by experimenting / testing, measuring, and ultimately focusing on one customer acquisition tactic
Critical Success Factor Number 3: Max out the customer acquisition in CSF Number 2 and repeat Bulls Eye to find another customer acquisition tactic
Please share in the comments the digital marketing and entrepreneurship business books you read in 2014. What did you love about them? How did they inspire you?
I’m here to learn from YOUR PERSPECTIVE. Comments are open. Let’er rip!
I hope you enjoyed a blessed and joyful Christmas Holiday with your family, friends, and loved ones! Here are your share-worthy links to enjoy during Sunday Brunch. Have a great Sunday!
2. Unreasonable.is: The 7 Emails You Need to Know How to Write. Email isn’t dead. It remains one of the first ways we build and establish relationships. If you want your emails noticed, read, and acted upon by important/busy people, read this great, how-to article. This one went straight into Evernote for frequent and easy reference.
Well-paying professions previously limited in opportunity for women opened up (e.g., corporate finance)
Other prestigious yet "conventional" professions provided relatively lower risks and higher success outcomes (e.g., medicine, law)
The decision to have children and the responsibilities of child rearing (versus their male counterparts who remained unencumbered with these commitments)
The most successful Stanford Class of 1994 female entrepreneur, Jessica DiLullo Herrin, executed a flanking strategy to build and grow Stella & Dot. She created a digital services company but shunned The Valley’s traditional route creating a product or using venture capital funding. In her words (direct quote from the article):
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